Privacy Policy

When you use Fylora, we may process the information you choose to provide, such as plant photos, diagnosis photos, plants saved to your garden, care reminders, support messages, and account information if you create an account.

Our website and app may also collect technical information needed to operate and improve the service, including approximate device and browser details, language, timezone, page path, referrer, session identifiers, anonymous user identifiers, crash or error information, and download or navigation events.

We use information to identify plants, diagnose likely plant issues, provide care guidance, manage reminders, sync your garden where supported, respond to support requests, protect the service, fix bugs, understand product usage, and improve Fylora.

Plant photos and related inputs are used to provide the requested identification or diagnosis experience and to improve the quality, reliability, and safety of the product.

The Fylora website uses lightweight analytics and client logs. Google Analytics may be loaded when configured, with IP anonymization enabled. We also use anonymous identifiers stored in local storage or session storage to understand visits, downloads, language changes, and similar product events.

Client logs may include page path, browser language, timezone, device type, screen size, referrer, UTM parameters, user agent, and event metadata. We use this information to measure performance, troubleshoot issues, and improve the experience.

We rely on service providers to host the website and app, process analytics, deliver app store downloads, provide infrastructure, and support AI-powered functionality. These providers may process information only as needed to provide their services to us.

If you download Fylora from the App Store or Google Play, Apple or Google may process your store activity, device information, payments, subscriptions, and account data under their own privacy policies and platform terms.

Fylora may offer optional premium features. Purchases and subscriptions are handled by Apple App Store or Google Play. We do not receive your full payment card details from those stores.

We do not sell your personal information. We may share information with vendors that help us operate Fylora, when required by law, to protect rights and safety, or as part of a business transfer such as a merger, acquisition, or asset sale.

We keep information only for as long as reasonably needed for the purposes described in this policy, including providing the service, maintaining security, complying with legal obligations, resolving disputes, and improving Fylora.

You can limit analytics by using browser or device privacy controls, clearing local storage, or adjusting platform settings. You can also avoid optional features that require photos, accounts, reminders, or sync.

To request access, correction, deletion, or other privacy help, contact us at support@fylora.glipo.org. We may need to verify your request before acting on it.

Fylora is not intended for children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to remove it.

Fylora may be operated from and processed in countries other than where you live. Where required, we use appropriate safeguards for international transfers.

We may update this Privacy Policy as Fylora changes. If we make material changes, we will update the date above and may provide additional notice in the app or on the website.